The most common questions

How to register?

Registration is free! In order to register, the Consumer must select the “sign up” on the website (unip.com.ua) or in the mobile application (UNIP), enter the phone number to which a verification PIN will be sent.

How to top up a virtual account?

In order to top up a virtual account, the consumer must take the following steps:

  • Choose to top up your account
  • Choose the amount that you want to move to your virtual account
  • Select a payment method for topping up your virtual account
  • Fill in the indicated fields and click “to add” button
  • The system will automatically notify you that the top up was successful.

What to do if you forgot your login or password?

Enter the phone number on the site (unip.com.ua) or in the mobile application (UNIP), the system will automatically detect whether you have been registered and send the password to the entered number.

Can I start parking multiple cars from a single virtual account?

Yes, you can park multiple cars at one and the same time from a single virtual account

How to pay for parking?

  1. You can pay for parking using the website (unip.com.ua) or in the mobile application (UNIP). This requires:
    • To register
    • To enter your own office
    • Login – Consumer number
    • Password will come in the redirected message
    • To top up a virtual account
    • Select a parking lot
    • Click “Park”
    • To end the parking, press “Leave”
  2. To begin SMS parking, user should register a private account and have enough credits on his virtual balance to start parking.

To start parking:
To begin parking, user sends a notification on the short number 9393* in the following format: parking lot number or zone number <<space>> license plate number.
(Example: АХХХX/AX ААХХХХАА).

Finishing parking:
To finish parking, user should send SMS message on the short number 9393*, where the format follows:
Letter <<C>> regardless of alphabet register <<space>> license plate number
(Example: С ААХХХХАА)

**Cost of SMS message – 0.94 UAH for subscribers of the national GSM operators. Cost of SMS message – 0.25 UAH for subscribers of the LLC “TriMob”
Tariff in UAH includes value-added tax (VAT). Additionally, the Pension Fund tax is charged at a rate of 7.5% of the cost of the service, excluding VAT.
Only for adults.
Technical support: 0 800 330 093 Mon-Fri. From 9am to 6pm.
Organizer: LLC “UNIP KYIV”, 02125, Kyiv, street Starosilskaya, 1.
Do not see the answer to your question? Call our customer support service.